This page provides a number of e-mail links that you may use to reach us with your questions or suggestions, as well as price, packaging, shipping, and return policies.

Please use the e-mail address below to reach us with general questions or suggestions.

Contact Us (email Gifts of the Past)

If you have questions regarding our individual keepsakes, please select the appropriate e-mail address below.

They're Playing Our Song

Voices of the Past

Images of the Past

Did you lose the form for completing your order that we mailed to you? Please e-mail us at the appropriate address below to request an additional form.

They're Playing Our Song

Voices of the Past

Images of the Past

Carefully pack your photographs and, when appropriate, your audio-tapes, in an air-bubble mailer or padded envelope, along with the completed order form indicating text and photograph placement. For added protection, place a piece of stiff cardboard inside the mailer and write "Photographs: Do not bend" on the outside of the package. If you are sending us an audiotape, it is best to place your photographs between two pieces of stiff cardboard. Note: For additional peace of mind, we highly recommend you duplicate your oral history/family stories onto another audio-cassette. However, please mail us the original so that our transfer onto CD is made from the highest-quality recording possible.

We protect your photographs by placing them, upon receipt, in an archival, acid-free polypropylene sleeve strengthened with an archival board to prevent bending or creasing. After we complete the creation of your new Gifts of the Past keepsakes, we place your photographs between two archival boards inside the sleeve, and ship them along with your new keepsakes--and audio-tapes when appropriate--in a protective bubble mailer, padded envelope, or box.

All items will be shipped via UPS so that we may track your package. Whatever service you choose to ship your photographs/tapes to us, we highly recommend you get a tracking number so that you can trace your package if necessary. Please allow two weeks--after we've received your completed order form--for delivery of your new keepsakes.

All prices are in U.S. dollars and include a gift box or pouch, and shipping and handling within the continental United States--at no extra charge. If you are outside the continental U.S., please contact us for shipping prices.

We are certain that you will be happy with your new keepsakes. However, in the rare instance that you feel you must return an item, please contact us for return instructions. Upon our receipt of your item/s we will issue a refund to your credit card account. However, because our keepsakes are personalized and can not be resold, it is necessary for Gifts of the Past to charge a 20% fee on all returns to cover our shipping, handling, and material costs. So please be sure to contact us to ask any questions you might have before placing your order.

We make every effort to protect your photographs and audio-tapes. If damage does occur to your artifacts during shipping, Gifts of the Past can not be held responsible. However, we will gladly recreate your Gifts of the Past keepsakes if they are damaged during shipment. Simply return the items to us and we will promptly replace them upon receipt. If you have any questions concerning this policy, please contact us.